© ©WGDDonauOberoesterreichTourismusGmbHCMVisuals Donauradweg reloaded, Schlögener Schlinge, Donauschlinge, Schlögenerschlinge, Haibach

Statement on our duty to inform (Privacy Notice)

WGD Donau Oberösterreich Tourismus GmbH takes the protection of your personal data very seriously. This includes any information relating to an identified or identifiable natural person. Your data will only be processed on a legal or contractual basis, on the basis of your consent or in the context of a legitimate interest for specific, defined purposes.


1. Contact/enquiries

You have the option to ask questions through our website or by phone. The information you provide (such as your email address, name, telephone number, interests) is exclusively used to process your request and is only disclosed if the request is to be answered by third parties (e.g. tourism service providers).


2. Catalogue orders

You have the option to subscribe to our catalogues through our website. The information you provide (first and last name, address, country; optional: salutation, title, e-mail, telephone) are exclusively used to send you the products you requested and are only disclosed when processing the request requires this (e.g. tourism service providers, data processors). If you do not wish to receive any further post, you can revoke your consent to this at any time by sending an email to info@donauregion.at.


3. Disclosure of data

Your data are only disclosed if you have granted your consent to this or where this is necessary to fulfil a contract (e.g. to a data processor).


4. Cookies

Our website uses cookies. Cookies are small text files that are saved on your end device by means of the browser. They do not cause any harm. They permit an analysis of the use of the website, support the user friendliness of the website and thereby also help the users, and they serve for the recording of statistical data of the website use and the analysis for the improvement of our offer. This procedure is also referred to as "tracking", i.e. tracing the potential interests of the users.

We want to enable you to make an informed decision for or against the use of cookies that are not necessarily required for the technical functions of the website. Please bear in mind that you will receive advertising less matching and less customised to your interests if you reject cookies used for advertising. The use of the website, however, will remain fully functional.

The processing takes place on the basis of the declared consent (Art. 6 (1) lit. a. GDPR), our legitimate interest (Art. 6 (1) lit. f. GDPR) in ensuring the flawless operation and seamless functionality of our website or to fulfil our contractual obligations (Art. 6 (1) lit. b. GDPR) if the use of cookies is required. You can revoke your consent regarding the use of cookies at any time for the future or adjust your cookie settings. If no revocation or objection is declared, WGD Donau Oberösterreich Tourismus GmbH will delete the cookies (unless defined otherwise) at the latest after 90 days. Further information regarding the cookies we actually use (particularly their purpose and storage period) can be obtained in this privacy notice and in the information regarding the cookies we use in our cookie banner.

The legal basis for the use of technically necessary cookies is founded on our legitimate interest in the proper operation and seamless functionality of our website (Art. 6 (1) lit. f. GDPR). Our website cannot function properly without these cookies, which include, for example, session cookies. Session cookies store information that is used during your current browser session. These cookies are automatically deleted when you close the browser, and no information whatsoever remains on your device.

You can take control over the use of cookies and configure your browser accordingly; browsers usually have options by which the storing of cookies can be restricted or entirely prevented. If you deactivate cookies, the functionality of our website might be limited. An objection to online advertising cookies of companies can often be declared via the U.S. website www.aboutads.info or via the EU website www.youronlinechoices.com or in general on http://optout.aboutads.info.


5. Web analysis tools

a. Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google"). The information generated by the cookie about your use of the website (e.g. IP address, accesses, navigation flow, duration of the visit, browser and end devices used, language and country) will be transmitted to and stored by Google on servers in the USA. As the operator of this website, we have a interest in the simple analysis of the use of our website so as to be able to design it as user friendly and efficient as possible for you as the user and to be able to develop it further continuously.

By activation of the IP anonymisation on this website ("_anonymizeIp()" function), your identified IP address, however, will be truncated beforehand within Member States of the European Union or in other signatory states of the Treaty on the European Economic Zone. The complete IP address will only be transmitted in exceptional cases to a server of Google in the USA and it will be truncated there. Google will use this information to analyse your usage of this website, to compile reports about website activities for the website operators, and to perform additional services relating to the use of the website and of the internet. Google will also transfer this information to third parties if applicable, provided that such is mandated by law or to the extent, as third parties process these data on account of Google.

You can find more information about the terms of use and data privacy at www.google.com/analytics/terms/de.html or at www.google.at/intl/de/policies/.

The processing takes place on the basis of your consent (Art. 6 (1) lit. a. GDPR).

By means of browser plug-ins, you can also prevent Google from recording the data relating to your use that is generated by cookies. To do so, you can use the following browsers plug-in: https://tools.google.com/dlpage/gaoptout.


b. Matomo 

This website uses open-source web analytics service Matomo, which is operated by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769 (“Matomo”). Matomo uses technologies that allow the user to be recognized across multiple pages so that user behavior can be analyzed. Matomo is exclusively hosted on our own servers, so all analytical data remains with us and will not be passed on. IP addresses are anonymized before being saved (last two bytes removed).

Through Matomo, we are able to collect and analyze data about how visitors use our website. This allows us to find out when which page views occurred and from which region they originated. In addition, we collect various log files (e.g., IP addresses, referrers, browsers and operating systems used) and can identify whether our website visitors perform certain actions (e.g., clicks).

The data is processed on the basis of our legitimate interest in anonymized user behavior analytics with the aim of optimizing our website (GDPR Art. 6(1)(f)). If you have consented for us to use analytics cookies, cookies will also be used by Matomo. This allows repeat visitors to be identified and their behavior on our website to be “analyzed” in more detail. This data is processed on the basis of GDPR Art. 6(1)(a). You can revoke your consent at any time in the cookie settings.

c. reCAPTCHA (analysis purposes)

This website uses the Captcha service of Captcha GmbH, Muthgasse 2, A-1190 Vienna, to protect websites and online services from spam and misuse and to ensure that entries such as enquiries, etc. are made by natural persons and that no automated programmes / bots are used. Through this use, data (e.g. IP address (shortened), device type, browser type, referrer website, mouse movements and time intervals between keystrokes) is collected and transmitted to Captcha GmbH for evaluation. Details can be found here: https://www.captcha.eu/dsgvo-user. The processing is based on our legitimate interest (Art. 6 (1) lit. f GDPR) to protect our website from bot attacks and spam. The data is stored for a maximum period of 6 months.


6. Retention period

Your data are generally stored until the contractual relationship is terminated and/or pursuant to the statutory retention and limitation periods.


7. Social Media

External links to social networks Facebook, Instagram, YouTube, Google Plus and Twitter are embedded in this website, each of which is identifiable by its respective logo. This website does not use any plugins for these social networks, which means no user data is transmitted to them.


a. Youtube

In order to be able to provide you with our content in the most varied and appealing way possible, we have integrated Youtube videos into our website. Youtube is a service provided by Google Ireland Ltd. As a result of the integration of Youtube videos, personal data (e.g. information about your visit to the website, IP address, cookies) is sent to Google by the web browser of the website visitor. This data may be assigned to the website visitor's Youtube account and further processed by Google. In order to provide the best possible privacy protection, we select Privacy Enhanced Mode when integrating our Youtube videos, which severely limits the amount of data that is shared. Further information on how Google uses the information collected through our website can be found here: https://policies.google.com/technologies/partner-sites?hl=de. General information on data protection at Google and information about the options available to protect your privacy can be found here: https://policies.google.com/privacy?hl=de&gl=de. If you share the embedded Youtube videos on your social media channels, this will result in further data processing. Further information can be found in the privacy policy of the relevant social network. Data are processed in connection with the embedding on the basis of our legitimate interest (Article 6(1)(f) GDPR) in presenting our content in a way that is as appealing as possible and providing you with the best possible information/service.

If you visit our Youtube page https://www.youtube.com/DonauregionOÖ personal data about your visit to the Youtube website will be collected and processed by Google, as the data controller. These may include information about the browser or device you are using, the time of the visit or your activities on Youtube (search terms, viewed videos, etc.). Further information about the purpose and extent of data processing by Google when visiting a Youtube site, as well as information about available privacy settings, can be found in the Google Privacy Policy at https://policies.google.com/privacy?hl=de.

c. Facebook Pixel

The so-called "Facebook Pixel" of the social network Facebook is used, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. We and Facebook are jointly responsible for the processing of this data in accordance with Art. 26 GDPR.

For one thing, Facebook Pixel enables Facebook to identify visitors of our Online Offer as a target group for the display of ads (so-called "Facebook Ads"). Accordingly, we use Facebook Pixel to display the Facebook Ads placed by us only to such Facebook users, who have actually shown an interest in our Online Offer or who have certain attributes (e.g. interests in certain topics or products as identified based on the visited webpages) that we transmit to Facebook (so-called "Custom Audiences").

By means of the Facebook Pixel, we would also like to ensure that our Facebook Ads match the Users’ potential interests and do not bother them. We can furthermore track the effectiveness of the Facebook Ads by means of Facebook Pixel for purposes of statistics and market research because we can thereby see whether Users have been redirected to our website after clicking on a Facebook Ad (so-called “conversion”).

Facebook Pixel is used when our websites are retrieved directly from Facebook and it can store so-called cookies on your device. If you sign in to Facebook afterwards or visit Facebook while signed in there, the visit of our online offer will be logged in your profile. The data gathered about you are anonymous to us, meaning they do not permit us to identify the users. However, the data are stored and processed by Facebook, so that it is possible to link them to the respective user profile and Facebook can use the data for its own market research and advertising purposes. If we should transmit data to Facebook for purposes of reconciliation, these will be encrypted locally in the browser and then be sent to Facebook via a secured https connection. This is done solely for the purpose of creating a comparison to the data equally encrypted by Facebook. How Facebook Pixel is used for advertising measures can be found out at https://www.facebook.com/business/learn/facebook-ads-pixel. You can find more information on the data processing by Facebook at https://www.facebook.com/about/privacy.

The data in this regard is processed on the basis of your consent (Art. 6 (1) lit a. GDPR). You can object to the gathering and use of your Data by Facebook Pixel for the display of Facebook Ads. This is possible for logged in users at https://www.facebook.com/settings/?tab=ads#_.


8. Copyright

This website and all of its content (images, videos, music, texts, graphics, designs, etc.) are copyright protected.


9. Liability disclaimer

Despite taking the utmost care in choosing and presenting content here, there is no claim to accuracy or completeness. Liability for content is expressly excluded. Liability is expressly excluded for the content of any links leading to websites outside of www.donauregion.at, www.donauregion.at/en. The respective service provider is responsible for the information contained on such external websites.

The service information is a non-binding overview of information. The content has been researched and prepared with the utmost care but makes no claim to completeness and accuracy. The information may be changed or updated at any time. Liability for content as well as for links leading to external websites is expressly excluded.


10. Your rights

You are entitled to access information on the data processed about you, as well as to have such data corrected, erased or restricted. You are entitled to a right of data portability as well as a right of revocation and objection. To exercise your rights, please contact datenschutz@rosaelefant.at (rosa elefant OG, Schlachthausgass 52/8, 1030 Wien). If you believe that the processing of your data violates data protection law or if your data protection claims have been violated, you can complain to the supervisory authority. In Austria, it is the data protection authority.

In case of doubt, proof of identity is required to protect your data.


You can reach us under the following contact details:

WGD Donau Oberösterreich Tourismus GmbH
Lindengasse 9, 4040 Linz
phone: +43 732 7277 800
e-mail: datenschutz@donauregion.at  


Data Protection Officer:
rosa elefant OG
Schlachthausgass 52/8 | 1030 Wien

Responsible for Data Protection:
Beate Kepplinger
WGD Donau Oberösterreich Tourismus GmbH
Lindengasse 9, 4040 Linz
Tel.: +43 732 7277-813
E-Mail: kepplinger@donauregion.at