Statement on our duty to inform (Privacy Notice)
WGD Donau Oberösterreich Tourismus GmbH takes the protection of your personal data very seriously. This includes any information relating to an identified or identifiable natural person. Your data will only be processed on a legal or contractual basis, on the basis of your consent or in the context of a legitimate interest for specific, defined purposes.
You have the option to ask questions through our website or by phone. The information you provide (such as your email address, name, telephone number, interests) is exclusively used to process your request and is only disclosed if the request is to be answered by third parties (e.g. tourism service providers).
2. Catalogue orders
You have the option to subscribe to our catalogues through our website. The information you provide (first and last name, address, country; optional: salutation, title, e-mail, telephone) are exclusively used to send you the products you requested and are only disclosed when processing the request requires this (e.g. tourism service providers, data processors). If you do not wish to receive any further post, you can revoke your consent to this at any time by sending an email to email@example.com.
3. Disclosure of data
Your data are only disclosed if you have granted your consent to this or where this is necessary to fulfil a contract (e.g. to a data processor).
The legal basis for the use of technically necessary cookies is founded on our legitimate interest in the proper operation and seamless functionality of our website (Art. 6 (1) lit. f. GDPR). Our website cannot function properly without these cookies, which include, for example, session cookies. Session cookies store information that is used during your current browser session. These cookies are automatically deleted when you close the browser, and no information whatsoever remains on your device.
5. Web analysis tools
a. Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google"). The information generated by the cookie about your use of the website (e.g. IP address, accesses, navigation flow, duration of the visit, browser and end devices used, language and country) will be transmitted to and stored by Google on servers in the USA. As the operator of this website, we have a interest in the simple analysis of the use of our website so as to be able to design it as user friendly and efficient as possible for you as the user and to be able to develop it further continuously.
By activation of the IP anonymisation on this website ("_anonymizeIp()" function), your identified IP address, however, will be truncated beforehand within Member States of the European Union or in other signatory states of the Treaty on the European Economic Zone. The complete IP address will only be transmitted in exceptional cases to a server of Google in the USA and it will be truncated there. Google will use this information to analyse your usage of this website, to compile reports about website activities for the website operators, and to perform additional services relating to the use of the website and of the internet. Google will also transfer this information to third parties if applicable, provided that such is mandated by law or to the extent, as third parties process these data on account of Google.
The processing takes place on the basis of your consent (Art. 6 (1) lit. a. GDPR).
By means of browser plug-ins, you can also prevent Google from recording the data relating to your use that is generated by cookies. To do so, you can use the following browsers plug-in: https://tools.google.com/dlpage/gaoptout.
This website uses open-source web analytics service Matomo, which is operated by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769 (“Matomo”). Matomo uses technologies that allow the user to be recognized across multiple pages so that user behavior can be analyzed. Matomo is exclusively hosted on our own servers, so all analytical data remains with us and will not be passed on. IP addresses are anonymized before being saved (last two bytes removed).
Through Matomo, we are able to collect and analyze data about how visitors use our website. This allows us to find out when which page views occurred and from which region they originated. In addition, we collect various log files (e.g., IP addresses, referrers, browsers and operating systems used) and can identify whether our website visitors perform certain actions (e.g., clicks).
The data is processed on the basis of our legitimate interest in anonymized user behavior analytics with the aim of optimizing our website (GDPR Art. 6(1)(f)). If you have consented for us to use analytics cookies, cookies will also be used by Matomo. This allows repeat visitors to be identified and their behavior on our website to be “analyzed” in more detail. This data is processed on the basis of GDPR Art. 6(1)(a). You can revoke your consent at any time in the cookie settings.
6. Retention period
Your data are generally stored until the contractual relationship is terminated and/or pursuant to the statutory retention and limitation periods.
7. Social Media
External links to social networks Facebook, Instagram, YouTube, Google Plus and Twitter are embedded in this website, each of which is identifiable by its respective logo. This website does not use any plugins for these social networks, which means no user data is transmitted to them.
c. Facebook Pixel
The so-called "Facebook Pixel" of the social network Facebook is used, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. We and Facebook are jointly responsible for the processing of this data in accordance with Art. 26 GDPR.
For one thing, Facebook Pixel enables Facebook to identify visitors of our Online Offer as a target group for the display of ads (so-called "Facebook Ads"). Accordingly, we use Facebook Pixel to display the Facebook Ads placed by us only to such Facebook users, who have actually shown an interest in our Online Offer or who have certain attributes (e.g. interests in certain topics or products as identified based on the visited webpages) that we transmit to Facebook (so-called "Custom Audiences").
By means of the Facebook Pixel, we would also like to ensure that our Facebook Ads match the Users’ potential interests and do not bother them. We can furthermore track the effectiveness of the Facebook Ads by means of Facebook Pixel for purposes of statistics and market research because we can thereby see whether Users have been redirected to our website after clicking on a Facebook Ad (so-called “conversion”).
Facebook Pixel is used when our websites are retrieved directly from Facebook and it can store so-called cookies on your device. If you sign in to Facebook afterwards or visit Facebook while signed in there, the visit of our online offer will be logged in your profile. The data gathered about you are anonymous to us, meaning they do not permit us to identify the users. However, the data are stored and processed by Facebook, so that it is possible to link them to the respective user profile and Facebook can use the data for its own market research and advertising purposes. If we should transmit data to Facebook for purposes of reconciliation, these will be encrypted locally in the browser and then be sent to Facebook via a secured https connection. This is done solely for the purpose of creating a comparison to the data equally encrypted by Facebook. How Facebook Pixel is used for advertising measures can be found out at https://www.facebook.com/business/learn/facebook-ads-pixel. You can find more information on the data processing by Facebook at https://www.facebook.com/about/privacy.
The data in this regard is processed on the basis of your consent (Art. 6 (1) lit a. GDPR). You can object to the gathering and use of your Data by Facebook Pixel for the display of Facebook Ads. This is possible for logged in users at https://www.facebook.com/settings/?tab=ads#_.
This website and all of its content (images, videos, music, texts, graphics, designs, etc.) are copyright protected.
9. Liability disclaimer
Despite taking the utmost care in choosing and presenting content here, there is no claim to accuracy or completeness. Liability for content is expressly excluded. Liability is expressly excluded for the content of any links leading to websites outside of www.donauregion.at, www.donauregion.at/en. The respective service provider is responsible for the information contained on such external websites.
The service information is a non-binding overview of information. The content has been researched and prepared with the utmost care but makes no claim to completeness and accuracy. The information may be changed or updated at any time. Liability for content as well as for links leading to external websites is expressly excluded.
10. Your rights
You are entitled to access information on the data processed about you, as well as to have such data corrected, erased or restricted. You are entitled to a right of data portability as well as a right of revocation and objection. To exercise your rights, please contact firstname.lastname@example.org (rosa elefant OG, Schlachthausgass 52/8, 1030 Wien). If you believe that the processing of your data violates data protection law or if your data protection claims have been violated, you can complain to the supervisory authority. In Austria, it is the data protection authority.
In case of doubt, proof of identity is required to protect your data.
You can reach us under the following contact details:
WGD Donau Oberösterreich Tourismus GmbH
Lindengasse 9, 4040 Linz
phone: +43 732 7277 800
Data Protection Officer:
rosa elefant OG
Schlachthausgass 52/8 | 1030 Wien
Responsible for Data Protection:
WGD Donau Oberösterreich Tourismus GmbH
Lindengasse 9, 4040 Linz
Tel.: +43 732 7277-813