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Statement on our duty to inform (Privacy Notice)

WGD Donau Oberösterreich Tourismus GmbH takes the protection of your personal data very seriously. This includes any information relating to an identified or identifiable natural person. Your data will only be processed on a legal or contractual basis, on the basis of your consent or in the context of a legitimate interest for specific, defined purposes.


1. Contact/enquiries

You have the option to ask questions through our website or by phone. The information you provide (such as your email address, name, telephone number, interests) is exclusively used to process your request and is only disclosed if the request is to be answered by third parties (e.g. tourism service providers).


2. Catalogue orders

You have the option to subscribe to our catalogues through our website. The information you provide (first and last name, address, country; optional: salutation, title, e-mail, telephone) are exclusively used to send you the products you requested and are only disclosed when processing the request requires this (e.g. tourism service providers, data processors). If you do not wish to receive any further post, you can revoke your consent to this at any time by sending an email to info@donauregion.at.


3. Disclosure of data

Your data are only disclosed if you have granted your consent to this or where this is necessary to fulfil a contract (e.g. to a data processor).


4. Cookies

Our website uses cookies. These are small text files which are stored on your device by your browser. They are not harmful. They enable us to analyse website use and support the user-friendliness of websites, thereby also supporting users, and serve to collect statistical data on website usage as well as to perform analyses to improve the services offered. Some cookies remain saved on your computer until such time as you delete them. These enable us to recognise your browser on your next visit.

You can control how cookies are used by configuring your browser's settings. Browsers usually provide options that allow you to limit the storage of cookies or even prevent their storage completely. Disabling cookies may limit the functionality of our website. Corporate online advertising cookies can often be managed through the American website www.aboutads.info or the EU website www.youronlinechoices.com.


5. Web analysis tool Google Analytics

This website uses Google Analytics, a web analysis service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files that are stored on your computer to help analyse usage. The information generated by cookies about your use of this website (e.g. IP address, access, navigation flow, length of visit, browsers and terminals used, language and country) is transferred to a Google server in the US and stored there. As the operator of this website, we have a legitimate interest in carrying out a simple analysis of the use of our website, so we can make its design as user-friendly and efficient as possible for you as a user and continually enhance it.

However, because IP anonymisation is activated ("_anonymizeIp()" function), your IP address will first be truncated by Google within the Member States of the European Union or in other signatory states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and truncated there. Google will use this information to evaluate your use of this website, to compile reports on the website activities for the website operator, and to perform further services linked to website and internet use. Google may also pass this information on to third parties if this is legally required or if third parties process this data on behalf of Google.

You can use browser plugins to prevent Google from collecting data generated by cookies relating to your usage. You can use the following browser plugin: tools.google.com/dlpage/gaoptout. If you are using the internet with your mobile device, you can prevent cookies from being collected by clicking the disable Google button shown below, similar to how you would proceed on a desktop device.

You can find more information on the Terms of Use and data protection at www.google.com/analytics/terms/gb.html and policies.google.com. We have concluded a data processing agreement with the provider.

6. Retention period

Your data are generally stored until the contractual relationship is terminated and/or pursuant to the statutory retention and limitation periods.


7. Social Media

External links to social networks Facebook, Instagram, YouTube, Google Plus and Twitter are embedded in this website, each of which is identifiable by its respective logo. This website does not use any plugins for these social networks, which means no user data is transmitted to them.


a. Youtube

In order to be able to provide you with our content in the most varied and appealing way possible, we have integrated Youtube videos into our website. Youtube is a service provided by Google Ireland Ltd. As a result of the integration of Youtube videos, personal data (e.g. information about your visit to the website, IP address, cookies) is sent to Google by the web browser of the website visitor. This data may be assigned to the website visitor's Youtube account and further processed by Google. In order to provide the best possible privacy protection, we select Privacy Enhanced Mode when integrating our Youtube videos, which severely limits the amount of data that is shared. Further information on how Google uses the information collected through our website can be found here: https://policies.google.com/technologies/partner-sites?hl=de. General information on data protection at Google and information about the options available to protect your privacy can be found here: https://policies.google.com/privacy?hl=de&gl=de. If you share the embedded Youtube videos on your social media channels, this will result in further data processing. Further information can be found in the privacy policy of the relevant social network. Data are processed in connection with the embedding on the basis of our legitimate interest (Article 6(1)(f) GDPR) in presenting our content in a way that is as appealing as possible and providing you with the best possible information/service.

If you visit our Youtube pages, Seiten https://www.youtube.com/user/Werbegemeinschaftooe and https://www.youtube.com/Werbegemeinschaftooe, personal data about your visit to the Youtube website will be collected and processed by Google, as the data controller. These may include information about the browser or device you are using, the time of the visit or your activities on Youtube (search terms, viewed videos, etc.). Further information about the purpose and extent of data processing by Google when visiting a Youtube site, as well as information about available privacy settings, can be found in the Google Privacy Policy at https://policies.google.com/privacy?hl=de.

c. Facebook Pixel

The so-called "Facebook Pixel" of the social network Facebook is used, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. We and Facebook are jointly responsible for the processing of this data in accordance with Art. 26 GDPR.

For one thing, Facebook Pixel enables Facebook to identify visitors of our Online Offer as a target group for the display of ads (so-called "Facebook Ads"). Accordingly, we use Facebook Pixel to display the Facebook Ads placed by us only to such Facebook users, who have actually shown an interest in our Online Offer or who have certain attributes (e.g. interests in certain topics or products as identified based on the visited webpages) that we transmit to Facebook (so-called "Custom Audiences").

By means of the Facebook Pixel, we would also like to ensure that our Facebook Ads match the Users’ potential interests and do not bother them. We can furthermore track the effectiveness of the Facebook Ads by means of Facebook Pixel for purposes of statistics and market research because we can thereby see whether Users have been redirected to our website after clicking on a Facebook Ad (so-called “conversion”).

Facebook Pixel is used when our websites are retrieved directly from Facebook and it can store so-called cookies on your device. If you sign in to Facebook afterwards or visit Facebook while signed in there, the visit of our online offer will be logged in your profile. The data gathered about you are anonymous to us, meaning they do not permit us to identify the users. However, the data are stored and processed by Facebook, so that it is possible to link them to the respective user profile and Facebook can use the data for its own market research and advertising purposes. If we should transmit data to Facebook for purposes of reconciliation, these will be encrypted locally in the browser and then be sent to Facebook via a secured https connection. This is done solely for the purpose of creating a comparison to the data equally encrypted by Facebook. How Facebook Pixel is used for advertising measures can be found out at https://www.facebook.com/business/learn/facebook-ads-pixel. You can find more information on the data processing by Facebook at https://www.facebook.com/about/privacy.

The data in this regard is processed on the basis of your consent (Art. 6 (1) lit a. GDPR). You can object to the gathering and use of your Data by Facebook Pixel for the display of Facebook Ads. This is possible for logged in users at https://www.facebook.com/settings/?tab=ads#_.

8. Copyright

This website and all of its content (images, videos, music, texts, graphics, designs, etc.) are copyright protected.


9. Liability disclaimer

Despite taking the utmost care in choosing and presenting content here, there is no claim to accuracy or completeness. Liability for content is expressly excluded. Liability is expressly excluded for the content of any links leading to websites outside of www.donauregion.at, www.donauregion.at/en. The respective service provider is responsible for the information contained on such external websites.

The service information is a non-binding overview of information. The content has been researched and prepared with the utmost care but makes no claim to completeness and accuracy. The information may be changed or updated at any time. Liability for content as well as for links leading to external websites is expressly excluded.


10. Your rights

You are entitled to access information on the data processed about you, as well as to have such data corrected, erased or restricted. You are entitled to a right of data portability as well as a right of revocation and objection. To exercise your rights, please contact datenschutz@rosaelefant.at (rosa elefant OG, Schlachthausgass 52/8, 1030 Wien). If you believe that the processing of your data violates data protection law or if your data protection claims have been violated, you can complain to the supervisory authority. In Austria, it is the data protection authority.

In case of doubt, proof of identity is required to protect your data.


You can reach us under the following contact details:

WGD Donau Oberösterreich Tourismus GmbH
Lindengasse 9, 4040 Linz
phone: +43 732 7277 800
e-mail: datenschutz@donauregion.at  


Data Protection Officer:
rosa elefant OG
Schlachthausgass 52/8 | 1030 Wien

Responsible for Data Protection:
Beate Kepplinger
WGD Donau Oberösterrech Tourismus GmbH
​​​​​​​Lindengasse 9, 4040 Linz
Tel.: +43 732 7277-813
E-Mail: kepplinger@donauregion.at​​​​​​​