© ©WGDDonauOberoesterreichTourismusGmbHCMVisuals Donauradweg reloaded, Schlögener Schlinge, Donauschlinge, Schlögenerschlinge, Haibach
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Accessibility statement

WGD Donau Oberösterreich Tourismus GmbH is committed to making its websites and mobile applications fully accessible in accordance with Upper Austria’s provincial law prohibiting the discrimination of persons based on ethnic origin, religion, beliefs, disability, age, gender and sexual orientation (Upper Austria anti-discrimination law, Oö. ADG) (§ 15b) as well as the regulation on the requirements for barrier-free access to websites and mobile applications in the context of the Upper Austria anti-discrimination law (Oö. WEBVO 2020) implementing Directive (EU) 2016/2102 of the European Parliament and of the Council.

 

This accessibility statement applies to the following websites and mobile applications:

www.donauregion.at, www.donauradweg.at, www.donausteig.com, www.schiffsanlegestellen.at, www.donauinflammen.com and presse.donauregion.at

 

1. Information regarding use and accessibility

a. Accesskeys

We have integrated access keys that take you to the main page areas in all the web pages to facilitate navigation. The number keys were assigned for this purpose to prevent conflicts with existing operating system shortcuts. The following access keys are available:

0 to the content
1 to navigation
2 to the top of the page
3 to contact 
4 to search
5 to the imprint
6 Notes on using the website
8 To the start page

Depending on the browser and operating system, use the above key in combination with an alphanumeric keyboard (not possible with the numeric keypad):

  • Microsoft Edge: Alt + [number key]
  • Firefox: Windows, Linux: Alt + Shift; Apple/Mac: Ctrl + [number key]
  • Google Chrome: Windows: Alt + [number key]; Apple/Mac: Ctrl + Opt + [number key]; Linux: Alt + Shift + [number key]
  • Opera: Shift + Esc opens a context menu where the available access keys are listed. These are confirmed with Enter.

 

b. Responsive web design

Our website is optimized for a wide range of output devices (mobile phone, tablet, desktop computer) in line with the responsive web design approach. The content elements (e.g. images, page layout, size) are automatically optimized to provide the best possible legibility and are adapted to the respective display size.

 

c. Using the website with the keyboard

The main menu can be operated by means of the keyboard (up, down, right and left arrows). The image gallery (lightbox) can be closed using the Esc key. The tabs and accordions for accommodation, food and drink, tours, sights, etc. can be opened and closed using the Tab and Enter keys.

 

d. Accommodation search

Please note that it takes longer for results to load when searching for available accommodation within a specific time frame. A wide range of accommodation providers are queried in this case. The accommodation options can be filtered according to various criteria. There is no ‘Submit’ button here. The accommodation data are automatically reloaded in this case.

 

e. TOSC5

The TOSC5 website widget is partially compatible with conformance level AA of the "Web Content Accessibility Guidelines Web - WCAG 2.1" or with the applicable European standard EN 301 549 V 3.2.1 (2021-03) due to the following incompatibilities and exceptions.

 

2. Status of compatibility with the requirements

These websites and mobile applications are partially compatible with the Web Content Accessibility Guidelines (WCAG) 2.1 – AA and the accessibility requirements according to DIN EN 301 549 V2.1.2, version 2018-08.

The assessment of the compatibility of the TOSC5 website widget with the BaFG for the implementation of the requirements of Directive (EU) 2019/882 took the form of a review in accordance with WCAG 2.1 at conformance level AA in May 2025.

 

3. Non-accessible / partially accessible content

The content listed below is not accessible or is partially accessible for the following reasons:

 

a. Incompatibility / disproportionate burden

  • PDF and Word documents (particularly older documents) used on the websites are not accessible. Please contact us if you require content from one of our PDF or Word documents. We will make every effort to provide you with the information in a different form.
  • The videos used on our websites are not currently accessible. The process of adapting them represents a disproportionate burden as set out in the accessibility regulations. We are working to make the videos accessible as soon as possible.
  • All images should be accessible for screen reader users via alternative text. If there are individual cases where an image is not described with alternative text and the content is therefore only partially accessible, please let us know.
  • We are committed to making only minimal use of abbreviations or foreign words in the writing of our texts. We also avoid complicated sentence structures. If a text is not comprehensible to you and you therefore believe it to be only partially accessible, please contact us. We will work to provide you with a readily comprehensible version.
  • Lists including accommodation lists, event lists, food and beverage lists, POI lists, lists of offers, lists of communities and regions and lists of reports are based on structured data from TOURDATA and are only partially accessible at present. When a website user applies a filter function to place a restriction on a list, the content of the results is subsequently loaded automatically (via the AJAX function). This presents an issue for people with visual impairments who use the screen reader because screen readers do not pick up on changes to content that has already been read.
  • Making the PDFs contained in the TOSC5 website widget accessible and creating the accessibility statement in plain language currently represents a disproportionate burden. They are therefore an exception.

 

b. The content does not fall within the scope of the applicable legal provisions

  • Recorded time-based media, such as video and audio media published prior to 23 September 2020.
  • Interactive maps are not currently equipped for accessible use. Due to the current technical possibilities, making these maps accessible would require a disproportionately high effort.
  • Third-party content: Our websites are based in part on the content of a decentralised tourism database. Our content partners are required to make texts and media available in accessible form. However, we are unable to make any statements regarding the extent to which this third-party content is compatible with accessibility regulations.

 

c. Other notes

  • Spam protection / reCAPTCHA: We require what is known as a “CAPTCHA” function for our contact forms in order to protect against spam and mass e-mails. This function is not accessible. If you are unable to use a form due to the function, please send us an e-mail at info@donauregion.at or ring our information line at +43 732 7277800.
  • Media service: We make images available to media representatives for download at https://presse.donauregion.at/. Please contact us if you have any problems downloading images. We would be happy to send you the images via another channel in this case.
  • C.9.1.1.1 - For some non-textual content presented to you, there is no equivalent textual alternative that fulfils the same purpose.
  • C.9.1.3.1 - In some cases, information, structure or context conveyed by the presentation of pages cannot be determined programmatically (or is not available via text).
  • C.9.1.3.2 - In some cases, where the order in which content is presented affects its meaning, this is only visual and not structural.
  • C.9.1.4.3 - The visual presentation of text and images containing text does not always have the required minimum contrast ratio, with the exceptions provided for in the regulations (e.g. logos);
  • C.9.1.4.10 - Content that does not require a two-dimensional representation (e.g. data tables or maps) is not rearranged when resized.
  • C.9.2.1.1 - Some features cannot be activated via the keyboard (or a similar input interface).
  • C.9.2.2.2 - Some animations, flashing, sliding or self-updating information are automatically started, have a duration of more than five seconds or are presented in parallel with other content, there are no mechanisms to stop or hide them.
  • C.9.2.4.3 - On some web pages that can be navigated sequentially and where navigation order affects meaning and functionality, some objects that can receive focus do not receive it in an order that preserves their meaning and functionality.
  • C.9.2.4.6 - Headers and/or labels do not sufficiently clarify content or functionality.
  • C.9.3.3.2 - In some cases, no labels or instructions are provided when the content requires user input.
  • C.9.4.1.2 - In some cases, the user interface components (including: elements of a form, links and scripted components...), name, role, status, properties and values are incorrect or not set or the user and their assistive technologies are not notified when these change.
  • C.9.4.1.3 - In some cases, status messages are not presented to the user in a way that assistive technologies can interpret them without shifting focus.

 

4. Queries and suggestions

WGD Donau Oberösterreich Tourismus GmbH places great importance on continually adapting and improving its websites and mobile applications. If you have any questions regarding the use of the website or suggestions regarding its content, please contact us by e-mail at: info@donauregion.at.

We will review your enquiry and inform you of the outcome as well as the measures we have taken or intend to take. Queries regarding the content of websites and mobile applications that are excepted from the obligation to fulfil the accessibility requirements and are not fully accessible will also be answered within two months.

The offers and services via the TOSC5 website widgets are constantly being improved, exchanged and expanded. Usability and accessibility are very important to us.

If you notice any barriers that prevent you from using our TOSC5 website widget - problems that are not described in this statement, shortcomings in terms of compliance with accessibility requirements - please let us know by sending an e-mail to info@donauregion.at. We will check your enquiry and contact you as soon as possible.

 

5. Enforcement procedure

If the information we have provided with respect to disproportionate burden does not appear satisfactory, the following enforcement body can be contacted:

Office of the Provincial Government of Upper Austria
Upper Austria Anti-Discrimination Office / Upper Austria Monitoring Committee
Bahnhofsplatz 1, 4021 Linz, Austria
E-Mail: as.post@ooe.gv.at
Tel.: +43 732 77 20-117 68